Pick a Winner for our Halloween Costume Contest?
Halloween came and went. While the cat was away the mice played as, apparently, there was a contest to see who could come up with the most creative "recycled costume" while I was out running errands. It was hard to choose the winner as everyone was so creative!
In the meantime, I continue to work on improving our new website. I managed to make some minor improvements, but each of these areas still need work:
- Better Search. The Search Box that came with the website was pretty funky. If you were looking for something called Blues and you typed in Blue, it would not come up. It was super specific.
We have created a much better Search function. It looks "simple" up there at the top of the page, but once you start searching you will quickly be in awe of its power! (or at least appreciate it a little more). You will be able to better narrow your search by thing such as color and use, as well as price.
- Shipping of Nail Polish by Fedex Only. We had a problem with people buying nail polish and then choosing US Mail as a shipping option. Unfortunately, while we are aware that plenty of resellers of nail polish use USPS for shipping, this is not permitted by the post office and so we will not do it.
The minor improvement we made was to add a clarification on any product page that contains nail polish. Yet to be done is setting up the shipping program to not even allow USPS mail as an option.
- Knowledge Base and Chat Box. We added a pop-out Knowledge Base and Chat Box to our site. Live Chat is only available on days/times when we are caught up with our work, but at least it will be an option sometimes. The Knowledge Base is something we have been building for a while and should help answer some of the more common questions we get.
Well, as with everything in a small company, things take time. We continue to be every appreciative of your feedback and wish you all a great holiday season! In the meantime, care to pick a winner?
L to R: Kieu (liquids lady), Sam (shipping clerk), Van (containers lady), Hanna (floor manager) and Vi (accounting).
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