You can make changes to your order from the time you place your order until 8:30 a.m PST the next morning. After you receive an email that says "Your order is now out for processing. The order is no longer available to modify or cancel." at this point, we will no longer be able to add to your order or make any other changes to your order as your order has reached a different department.
If and only if you haven't received the email, you can click here to add to your order.
Keep in mind that adding more products to your order might affect the cost to ship your order depending on the weights and sizes of the products you're adding. In such cases, your additional order and shipping fee difference (if any) will need to be paid in full before your orders can be combined and shipped out.
If your order is a rush order, this action may cause delay and your orders may not get shipped out on time. So please consider this before making any changes to your order.
If you HAVE NOT received the email that says "Your order is now out for processing...". You can request your order to be canceled without paying for a restocking fee.
If you cancel your order AFTER you have received the email from us. Your order will be subject to be charged a 10% restocking fee.
CHANGE OF ADDRESS
If you need to change your shipping address, you need to do so before you receive the email that says "Your order is now out for processing...". To request a change of shipping address, please OPEN A TICKET and provide your order number with the new shipping address.
We will not be responsible for any returned packages due to incorrect shipping address or recipient couldn't be reached at the time of delivery.